Dear Mr. Chen,
I am writing this letter to thank you and your staff for the honest professionalism in the management and sale/closing of our property. It is refreshing to work with people of such high standards and character.
I would like this letter to serve as a professional letter of recommendation for our agent, Sheryl Overby. Sheryl was extremely helpful and made this real estate transaction a pleasure. She stayed in touch with my wife and me frequently, and I feel our interests were well served by her.
I also, want to take this opportunity to thank the rest of your staff for the support they have extended to Sheryl in bringing our sale to closure.
Sincerely,
Deirdre and William McMunn
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Dear Mr. Chen,
This past Wednesday, September 12th my husband and I closed on apartment 604 at 4 Horizon Road. Our search began in January befor I met Ida Tsirulik. Without Ida this closing would not have happened. She listened to our dreams and was diligent in making them a reality. She was always available and always pleasant - a true professional, and a great asset to your business.
Thank you for having an agency with the highest standard.
Sincerely,
Maureen Hirschfeld
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Dear Lorna,
Thank you so much for your hard work and overall professionalism in selling my condo. Your insight and professionalism into all aspects of the process far exceeds any experience that I have had with a real estate broker. Being a busy small business owner, your experience, accessibility, and attention to detail were very important to us and you and your team delivered. On top of it all, you sold the unit in a WEEK, which floored us! Overall, every real estate broker in the area should take a page from your book.
I feel very comfortable endorsing and recommending both yourself and your agency to anyone. Thank you again for a wonderful and successful experience!
Sincerely,
Matthew Goodman
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Dear Nelson,
The real estate industry has been experiencing some of its most challenging periods in two decades. In spite of it all, the public reads about Chen and Company in the news frequently enough so that everyone recognizes yours and Mom’s contribution to the marketplace.
Linda and I want to add our congratulations to the both of you for the recognition by the Fort Lee chamber of Commerce of your accomplishments over the years. Your resumes of deeds and achievements are representative of talent, intuitiveness, timing, and investment prowess. In addition, through our association over the years you have always shown great customer care. For this we thank you and looking to the future wih the both of you continued success.
All the best,
Linda and Henry Schnierer
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Dear Mr. Chen,
We recently sold our apartment in Independence Harbor via your agency and I wanted inform you that we were extremely pleased with the services provided by Mrs Annette Kym. Having bought the very same house through her about 5 years ago, she kept in touch to inform us about her desire to assist us with the sale when we were ready.
In addition to being a great friend, Annette was a fantastic guide throughout the showing / sale process. She set and managed our expectations from the very beginning and continuously supported her approach / suggestions with facts and statistical data. She has trulyproven to us that she is extremely knowledgeable about the Edgewater market and cientelle. It was a pleasure working with her and I will continue to refer her to my friends and family going forward.
Best Regards,
Riva Kamhi-Ozcakir
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Hi Nelson,
You are a true professional, from the beginning of the deal until the end. Thank you for all of your work. We will keep you in mind next time we have real estate needs in Ft. Lee, and of course, recommend you to anyone that asks.
Thanks again!
Sincerely,
Robert K. Sauertig
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Dear Nelson,
A few months ago we purchased apartment #309 at 6 Horizon Road in Fort Lee. Now that the hectic period is over, I asked Yuliya Shinkorenko for the name of her Manager, as I wanted an opportunity to express directly to you how pleased I was with Yuliya's handling of our purchase.
Finding the right building and apartment in the new area is a challenge. We are lucky to have been introduced to Yuliya, who is undoubtedly the most professional and caring Realtor I have dealt with. She is the one who clients would want on their side, and she the one who they will be recommending to others.
From the first introductory phone call, to subsequent showings, to the closing I found Yuliya to be very knowledgeable, factual, prompt and reliable. Yuliya took the time to understand the specifics of what we were looking for, presented a great apartment to us, and guided us through dealings with Horizon Co-op. Yuliya’s attention to detail and experience were evident when she reviewed the Contract of Sale and noticed that “Inspection Contingency” clause was missing. This was a simple oversight quickly rectified by our attorney, but it could have become a more serious issue if inspection uncovered significant problems. At all times I felt that Yulia was truly our agent, being both accommodating and looking out after our interests.
I could provide many other examples of Yuliya’s exemplary work, but I think my point is clear -- Yuliya Shinkorenko is a tremendous asset to The Chen Agency Realtors and I am very grateful for her services.
Sincerely,
Ludmila Degtyur
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Dear Mr. Chen,
Between September
2010 and May 2011, Ms. Yuliya Shinkorenko assisted us to sell our apartment.
Because we had already relocated to Switzerland diligent and close cooperation
was necessary.
We would like to
compliment Yuliya for the excellent cooperation and continuous support during
this time. She kept us informed and followed up on all the details.
We would certainly
recommend to work with her in any future real estate transaction.
With best regards,
M. and B. Ballmer
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Dear Mr. Chen,
We are writing to
express our complete satisfaction with Sophie and James Kang as our realtor
agents. Throughout the entire process, this husband and wife team was
professional, and motivated. We always felt as though we were their only
client.
Sophie Kang
impressed us from the first day they both came to our home on a Sunday evening.
James had to return home to attend to the care of their young children and ask
if we were comfortable to have Sophie guide us in the process of buying a new
home. We had our notepad full of questions and she gracefully provided us with
outstanding advice. She gave us a packet of information representing your
company and how she works with her clients. In our decision to select an agent,
it was very apparent that Sophie had significant experience and knowledge of
the market and was quite familiar of the Bergen county area.
The first couple of
weeks, James took us to see properties and invited us to the office to narrow
down our selection and to help us focus on what was best for us based on our
profile. He promptly returned all phone calls, listened attentively as we
explained our situation and illustrated a great understanding of what would be
the costs involved in purchasing either a condo or a co-op.
Upon making the
final two choices, Sophie stepped in with helping us select from a group of
mortgage lenders and attorneys to help us navigate in the negotiation process.
Again, in all transactions, Sophie was organized, throrough and personable.
Furthermore, we were consistently impressed by her willingness to research
questions she could not answer right away.
At every turn, James
and Sophie, were an advocate for a fair and accurate settlement to buying our
home at Northbridge Park in Fort Lee. As a couple, they are both a pleasure to
work with! Easy to talk to, good listeners, easy to contact and best of all,
realtors who made their job to help us meet OUR GOALS rather than their own!
We highly commend
James and Sophie Kang!
Sincerely,
Marco and Glenda
Gurrero
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Dear Nelson,
I thought it would be appropriate at this time
for you to be aware of how Geri Sheahan, one of your sales associates, conducted
her self in the sale of my cooperative apartment.
It was a little over 3 months from the time we
hired your agency to sell our apartment that the sale was completed.
It was without saying that Geri acted in a most
professional manner, acting as our agent. It wasn’t that a week would go by,
that we would get a call from Geri, covering all the sales activity of the
preceding weeks and week.
She was on top of all that went on and going on
consternating so no stone was unturned.
Through this vigilance and persistence, our
apartment was sold and on Thursday August 25, the apartment will be closed on,
to the satisfaction of both buyer and seller.
I thought you should know how Geri performed in
selling our apartment and we certainly will recommend your agency if anyone
asks us. Her constant diligence and the fact her client is number one in
getting the job done paid off for both Geri and us.
Sincerely,
Stuart Eckert
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Dear Nelson,
I would like to express my appreciation for the excellent way in which Yuliya Shinkorenko represented my interests in the recent sale of my apartment. She was patient, understanding of my needs, and made complex things seem simple. Although these are difficult times in the Real Estate Market, thanks to Yuliya I was able to get the price I wanted. I am pleased to recommend her and her firm to my friends and colleagues.
Sincerely
,
Nonna Massalskaia
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Nelson,
This email is long over-due, but I would like to thank you for referring Kara Wagner to me in my search for my first home!
As a first-time home buyer, the entire process was beyond nerve-wrecking. Not only was Kara professional, knowledgeable and helpful, she was also friendly, patient, reassuring and responsive. Kara was there to guide and support me every step of the way from the search to the closing. She always worked to accommodate all my requests and answer all my questions tirelessly. Kara also made sure we had all the facts and details for all the properties I was interested in to ensure I was well informed.
Unlike other realtors I've come across before her, Kara truly had my best interest at heart and went above and beyond throughout the whole process. After months of searching, even when I was resolved to settling for the best option at the time, Kara continued the search and managed to find me the PERFECT first home that possesses every single quality we had been looking for!!
Six months later, even though I'm still dealing with punchlist issues with the developer, I absolutely LOVE my new place and so does everyone who visits, thanks in no small part to Kara! Thank you for introducing Kara to me. I will definitely recommend her to everyone in need of a great realtor who is a pleasure to work with!
Sincerely,
Rachel Lam
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